At House of Sonali, we respect your concerns about privacy and security while shopping on our website. We ensure that the information you share with us is protected and not misused. This policy explains how we handle your personal data and may be updated from time to time.
Registration & Information Collection
To create an account, you will need to provide basic details such as your phone number and email. For purchases, we may also collect your name, billing/shipping address, and payment details. Some information is mandatory for completing transactions, while other details are optional.
Use of Personal Information:
- We use your information to:
- Process and deliver orders.
- Manage your account and respond to queries.
- Keep you updated on offers, services, and promotions.
- Improve our website, services, and customer experience.
- Comply with legal obligations and prevent fraud.
We may share limited data with trusted service providers (such as payment gateways, logistics, IT, or support teams) strictly for fulfilling your orders and services. We do not sell your personal information to third parties.
Access & Updates
You can view or update most of your personal details anytime through the My Account section. Certain sensitive details can only be changed by contacting our support team.
Data Retention & Security
Your information is stored securely and retained as long as your account is active or as required by law. Sensitive data such as payment information is encrypted during transmission. While we follow strict security measures, no method is 100% secure, and we encourage you to contact us with any concerns.
Cookies
Our website uses cookies to improve your shopping experience, remember your preferences, enhance security, and show relevant offers. These cookies do not store sensitive personal or financial information.
Opt-Out
You can unsubscribe from marketing emails and newsletters anytime via My Account or the unsubscribe option in our emails. However, service-related messages (e.g., order confirmations, account updates) will still be sent.
Policy Updates
This Privacy Policy may be revised occasionally. Continued use of our services implies your acceptance of the latest version.
📩 For any questions or requests, please contact us at support@houseofsonali.com
